However, if it still does this even in "Safe Mode", then you should have the laptop looked at. Something on the computer is causing the problem and you will need to locate and remove it. Should you still have the problem, then try starting the computer in "Safe Mode" and see if those options work in there. It happens.Īlso, you might want to check for updates to your drivers, including the Synaptics driver (if your device uses one).
Check all the settings and make sure nothing is set to turn off.The Mouse Properties window will open.I am going to assume when you say both mouse and touchpad you mean an external mouse was connected and you still got the same problem. It sounds like you don't have the trackpad drivers installed and are using windows generic HID drivers.Please do not type huge text. Download the drivers for your specific model on the touchpad/pointing device, install it, reboot, come back into windows and you should be able to disable the trackpad using the control panel -> mouse menu. If you want to do it through control panel in windows, you'll have to install the proper drivers first through. That is probably the most reliable way to do this. While you are inside, use the arrow keys (usually) to navigate the menus and sub menus. The computer will be entering into the BIOS menus.
As soon as you start the computer, and see the Dell logo, press F2 (do it a few times) and wait a second. Do you happen to have a screenshot of how to disable the touchpad? I really appreciate all your help! I see the mouse and options to disable the mouse, but can't find the options to disable the touchpad or clickers.
0 kommentar(er)
